Job Description: Direct Support Professional

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If you have the desire to make a difference and if you have the ability to help people learn, DSDC may have an employment opportunity for you. DSDC is looking for people interested in helping people realize their aspirations. Previous experience related to the disability field is not required.

DSDC benefits include:
• 403(b) Retirement Plan
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long Term Disability Insurance

Direct Support Professional

Safety: Security, Environment, Health

  • Maintains an environment that is healthy, safe, peaceful and comfortable
  • Administers medication in accordance with medical provider directions and DSDC /State of Tennessee policies
  • Gains and maintains knowledge of health and medical issues for all assigned individual(s) supported
  • Assists individual(s) supported with healthcare visits, medications and therapy plans
  • Notifies appropriate supervisor of any health concerns or needs for the individual(s) supported
  • Follows all policies and procedures regarding safety in all environments

Programmatic: Choice, Active treatment, Community resources

  • Implements individual support plans as written
  • Provides assistance and support to individual(s) in activities of daily living
  • Teaches appropriate skills and involves individual(s) supported in meaningful and valued activities
  • Provides and seeks out opportunities for individual(s) supported to make choices
  • Obtains knowledge of individual(s) supported desired outcomes and works to ensure they are integrated into daily activities

Rights, Dignity and Respect:

  • Incorporates time, space, and opportunity for privacy in the life of individual(s) supported
  • Maintains strict confidentiality of all personal information concerning individual(s) supported
  • Knows, advocates and respects the rights of individual(s) supported
  • Treats all individual(s) supported, families, coworkers and supervisors with dignity and respect

Community involvement:

  • Demonstrates the importance of community involvement, social interactions, and maintaining relationships
  • Develops and facilitates community connections and relationships
  • Assists individual(s) supported in developing and following a person centered schedule
  • Aids individual(s) supported to participate in activities of their choosing
  • Provides opportunities for activities in various settings and transportation as needed
  • Encourages individual(s) supported to give back to the community

Customer Service and Excellence:

  • Exhibits professional behavior towards the individual(s) supported, families, coworkers, and supervisors
  • Maintains the property of the agency and of the individual(s) supported
  • Networks with coworkers, the community and other professionals to find better ways to include individual(s) supported in routine life activities
  • Builds inclusive opportunities in the community for individual(s) supported


  • Handles and maintains individual/agency finances ethically, honestly and accurately with appropriate documentation and receipts
  • Follows all agency policies and procedures
  • Provides emergency coverage when requested by management
  • Takes initiative in performing additional tasks as needed or as assigned
  • Provides clear, accurate and timely records and documentation

Professional Conduct:

  • Provides positive and appropriate feedback to coworkers, team members, supervisors and agency representatives
  • Participates in and completes periodic training and certification as required
  • Reports all concerns to the appropriate supervisor in a timely manner
  • Mentors and trains new staff to ensure that the workplace is a positive and productive environment
  • Attends and participates in all assigned meetings, sharing ideas, discussing issues openly and honestly
  • Maintains confidentiality of records/information according to HIPAA, State, Federal laws and guidelines
  • Reports all instances of abuse, neglect, mistreatment and exploitation immediately to the appropriate supervisor
  • Displays conduct in the community that enhances the image of individual(s) supported and the agency

Qualifications Direct Support Professional

  • At least 19 years of age
  • Valid driver’s license for at least 3 years, acceptable driving history and proof of auto insurance as required
  • High school diploma or equivalent
  • Ability to pass mandatory drug screen and physical
  • Pass a criminal history and personal background checks
  • Requires basic language, written and computer skills necessary for communication and documentation
  • Ability and willingness to assist individual in activities of daily living including bathing, toileting and other self-help skills
  • Ability and willingness to support individuals with challenging behavior


Here is a short video created by another Agency ladd located in Cincinnati, OH.

This video gives a brief overview of what to expect when you become a DSP